Showing posts with label Marketing. Show all posts
Showing posts with label Marketing. Show all posts

Tuesday, December 9, 2008

"We're Almost Full"


I enjoyed this observation by Seth Godin, in relation to the overwhelming amount of data that's not just available to us, but is directed to us each and every day: "The internet isn't full, but we are."
You can't keep up with the status of your friends on the social networks. No way. You can't read every important blog... you can't even read all the blogs that tell you what the important blogs are saying.
That reminds me of advice I see directed at law firms - that they start blogs ("blawgs") and that they can generate clients and referrals through social networking. But that's simplistic.

The blogging advice typically goes along the lines of, "Pick a niche subject, start a blog, post regularly, and make yourself an expert." Blawg of dreams. I'm reminded of Orin Kerr's brief departure from the Volokh Conspiracy to start his own blog. He did all of that, and what? Went back to the much more eclectic, much less scholarly atmosphere of the group blog because it had the traffic. That was two years ago, and the marketplace is now far more crowded. Sure legal blogs can generate business or make people think of you as an authority, but so can a other approaches such as posting online articles, traditional networking, teaching CLE courses, or writing for traditional publications. You may find that, when costs and time are considered, those other approaches offer a far greater return on your investment.

It's amusing to me to read a typical article about the glories of legal blogging, as there seems to be remarkable overlap between the bloggers who are interviewed about their experiences, and they almost always also rely heavily on quotes from people who design and support legal weblogs. You may not get rich mining for gold, but that doesn't mean you can't get rich selling pickaxes to the miners.

Meanwhile, if you look at the ABA's top 100 blogs, how many of them are actually focused on client generation for practicing lawyers? I suspect that if you looked at the blogs that are the most successful at generating business from the public at large, I doubt you would conclude that many of the authors were leading experts in their fields (although they may say that they are on their blogs), and I doubt that you would add many (perhaps not any) to your blogroll. Creating a blog that establishes your expertise to other lawyers such that they refer you cases? That's a lot harder, as you have to get them to notice your blog. And follow it. And, as much as possible, to link to it.

That brings us to social networking. An article I read recently described a lawyer who was active on multiple social networks, and that his combined efforts on his networks generated about $100,000.00 in business for his firm over the prior year. The article conceded that he's an outlier. But it's more than that. It's safe to say he's a younger lawyer, and that his network primarily revolves around younger lawyers. Telling an older lawyer (and no, I don't mean "old" - just old enough to find social networking bit alien) "Find a social network, create a profile, connect to your peers, and learn to use it", will often not be a good use of that lawyer's time, as many of his peers won't be participating in the network, and of those who are many will be passively participating - they will have created a profile that they may or may not check on occasion, and that they may or may not update on occasion, but they're not actively using the network or the service's features.

As for a younger lawyer who is active in five or more social networks, keeps his profile up to date, responds to his friends, and generates referrals, let's not miss this: The emphasis is still on social. I doubt you'll find a person who is that active in social networks who joined and participates primarily for business purposes; but you'll find a lot who participate for social purposes, with a business element growing out of that social involvement. The importance of social networking is likely to rise, as more and more younger lawyers emerge from a generation that is heavily invested in social networks. But unless you're going to be an active social networker, it's unlikely to become a significant source of clients and revenue.

A big part of the problem is the information overload. There are too many blogs (and "blawgs"), and too many social networks. There will be an increasing tendency toward monopoly - just as there used to be many search engines and now there are really only three that matter, one of which is dominant, eventually there will be similar consolidation among social networks. Because even people who can afford to spend hours each day maintaining their profiles on five networks, few of whom work for law firms, will exhaust at six, or seven, or twenty. People who aren't into social networking don't want to be advised to pick between five or more options and hope that their participation leads to more business. They want to be told, "Use this one," and not have to worry about the others. Many would probably perfer a simple, specialized tool - e.g., an enhanced ABA membership that provides simple tools for members to connect to their peers, track practice areas, perhaps follow legal news and weblogs, and refer cases.

Monday, November 24, 2008

Take What You Can Get....


The bad news, for GNR fans, is that the album doesn't seem to be well-reviewed. (If you care about reviews.)

The good news? You can still get free Dr. Pepper until 6:00 PM EST.

For those who love GNR and hate Dr. Pepper, or hate them both... sorry, no good news for you. Unless you count the fact that traffic to drpepper.com is so heavy, and people seeking a coupon are so likely to encounter a problem or error, that this could turn into a public relations boondoggle.

Saturday, April 12, 2008

Law Firm Marketing Spam


Yet another marketing spam:
Hello.

Have you been to Google lately to see if a listing of your law firm‚s website appears on the first page of search results? If it is not there, you may be losing a lot of business to your competitors.

To check it, go to google.com and enter the name of your town and the word „attorney.‰

If it is not listed, we can list it on the first page of search results within 24 hours. We have done this for hundreds of professionals like you.

We charge monthly for this service. There is no contract. In most cases, the cost is $49.95 per month. To learn how much it would cost in your city, please visit the website at the address below:

http://www.attorneyweblinks.com

Sincerely,

Joseph F. Alward, PhD
Spectrum Web Design and Advertising
2524 Bonniebrook Drive
Stockton CA 95207-1304
(209) 473-8423
(800) 506-5866
Boy, lawyers must have a reputation for being a bunch of rubes.

For most people, having your law firm pop up under such a generic search term is worthless. If you handle bankruptcy cases, you need qualified leads, not just random people searching for attorneys in your town. (And what about people searching for "lawyers" instead of "attorneys"?)

Worse, from following the link, all this site is doing is offering to purchase you AdWords ads under that generic search term. I doubt many people are using that search term for your town. Also, this type of flat fee deal creates a perverse disincentive for the marketing company, in that it is selling "pay per click" ads and will make more money if your ad is sufficiently unappealing that it doesn't generate many clicks.

If you want to find out how much it actually costs to set up an ad campaign like this for your town, open a free AdWords account, set up an ad, and see how much they project as the cost. You can even authorize a maximum monthly budget of $49.95.

Also, make sure you're registered with local search - it's free, and may get you a link next to a map at or near the top of the first Google search results page.
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